John Q (2002)

Barry G. King: Employee Manager

Photos 

Quotes 

• Employee Manager : [in his office]  Your policy has changed, Mr. Archibald.

  John Q. Archibald : [sitting in front of him]  Changed to what?

  Employee Manager : Yeah, we recently switched carriers from a PPO to a HMO. It's a less expensive policy, but unfortunately, there are some restrictions.

  John Q. Archibald : What kind of restrictions?

  Employee Manager : Here's how it works: Non-management part-time employees, such as yourself, only qualify for second tier catastrophic coverage.

  John Q. Archibald : No, no. I'm not part-time. I'm full-time. It's just slow right now.

  Employee Manager : Sure, but your coverage is based on hours worked and like I said, you only qualify for second tier. And that has a maximum payout limit of $20,000.

  John Q. Archibald : [shocked]  What? Wha- I-I mean-I mean, you guys have been taking money out of my paycheck every week. I've been paying into this policy for years.

  Employee Manager : Right. And that's why we're gonna cover you for the full twenty.

  John Q. Archibald : You can't be right. I mean, come on. Alright, let me get this straight: You're telling me that you have dropped me from full-time to part-time. You switched carriers. Now you're telling me I'm not fully covered? Even though I got a policy that says I am?

  Employee Manager : It doesn't seem right, does it?

  John Q. Archibald : No, it doesn't seem right. I mean, my son is sick. If I'm not covered, I've got a serious problem.

  Employee Manager : I understand that, uh, but there's nothing I can do. Look, you can file for an appeal.

  John Q. Archibald : Yeah?

  Employee Manager : [hands John an appeal application]  Here you go. That takes about seven working days.