- Sergeant Earl Eddie Mack, California Dept. of Corrections: They broke the trust.
- Susan Mack: What?
- Sergeant Earl Eddie Mack, California Dept. of Corrections: It's unwritten, Susan, but it's there just the same. They don't turn on me, I don't turn on them. It's how we live together. Well, they broke it. After all I did for 'em.
- Sergeant Earl Eddie Mack, California Dept. of Corrections: I have a job to do, Inspector. Just like you, only mine's a little different. You arrest them, testify against them in court, and then send them to me for the next five-to-ten years. And I have to live with them.
- Inspector Dan Robbins: But you don't have to brutalize them.
- Sergeant Earl Eddie Mack, California Dept. of Corrections: I don't brutalize anyone. All I do is keep them there. The ugly things that happen inside are the things they do to each other, which are exactly the things they'd be doing to innocent people if they were out on the streets. Now if you object to the things that happen to men in prison, stop sending them.