- [first lines]
- Dr. Will Halstead: [examining a patient's wrist] You did this skydiving?
- Lyla Dempsey: Not exactly. I fall 9,000 feet and land, no problem, and then I trip walking to my car. Isn't that ridiculous?
- Dr. Will Halstead: Well, sounds like you got off easy.
- Lyla Dempsey: Oh, what can I say? It was on my bucket list.
- April Sexton: What is all this about malware and decryption keys?
- Sharon Goodwin: It's a ransom note. We've been hacked.
- Dr. Will Halstead: Let's take a look at your head.
- Lyla Dempsey: Ow.
- Dr. Will Halstead: Yeah, you got a decent sized laceration on your scalp, though.
- Lyla Dempsey: Ah, figured. I used half a box of Kleenex trying to stop the bleeding on my way over here.
- Dr. Will Halstead: You didn't drive yourself, did you?
- Lyla Dempsey: No, no, no. My boyfriend, actually. He's out parking the car.
- Dr. Will Halstead: All right, let's get a picture of that wrist.
- Sharon Goodwin: Our server has been corrupted and shut down, and until we can restore the system, we'll be operating under downtime procedure. That means paper charts.
- Maggie Lockwood: Oh, and no tablets, people. Hand 'em over.
- Dr. Sarah Reese: So we have no access to anyone's medical records? How... how do we do stuff?
- Sharon Goodwin: Well, there was a time not so long ago when we actually treated patients without the aid of computers. Imagine that. Tell them, Dr. Charles.
- Sharon Goodwin: [reluctant to hand over his tablet] Can I keep it if I promise not to use it?
- Maggie Lockwood: Sorry, Dr. Charles, I.T. needs to check them all out.
- Dr. Connor Rhodes: I'm sorry, but the note says that if we pay them thirty Bitcoins, they'll give us a decryption key, so...
- Sharon Goodwin: It's hospital policy not to engage with extortionists.
- Dr. Connor Rhodes: So we're going to fly blind with one arm tied behind our back? It seems a little shortsighted. I mean, it's what, thirty, forty thousand dollars? It seems like nothing.
- Dr. Will Halstead: [quietly to Natalie] Says the guy with the trust fund.
- Sharon Goodwin: [her ex-husband's new girlfriend is being treated at the hospital] So I hear they went zip-lining in Costa Rica.
- Dr. Daniel Charles: I thought it was South America somewhere.
- Sharon Goodwin: You knew about this? Daniel.
- Dr. Daniel Charles: I went and had drinks with Bert about a month ago, and, you know, he let it slip.
- Sharon Goodwin: A month ago? And you've just been sitting on this?
- Dr. Daniel Charles: Well, I kinda thought it was more up to Bert to tell you, and I advised him to do exactly that.
- Sharon Goodwin: Yeah, well, he didn't.
- Dr. Daniel Charles: I'm sorry. You know, it's not so easy staying neutral throughout all this, you know. You want me to choose sides, I'll pledge my loyalty to you right now.
- Sharon Goodwin: Not necessary. I gotta get back to work.
- Maggie Lockwood: Tell you this. He could have come in here with Beyoncé, and it'd still be a step down from you.
- Sharon Goodwin: You don't have to say that.
- Maggie Lockwood: It's true.
- Sharon Goodwin: He's lost weight.
- Maggie Lockwood: Mm-hmm. Could've been worse. Could've been a blonde.
- Sharon Goodwin, Maggie Lockwood: Mm.
- [they share a snicker]
- Sharon Goodwin: Hey, Dr. Rhodes, I don't know if you heard, but somebody paid the ransom, an open violation of hospital policy.
- Dr. Connor Rhodes: What, you think it was me? I'm sorry, Ms. Goodwin, but as much as I would like to take credit, I didn't do it.
- Sharon Goodwin: Well somebody paid.
- [as Connor leaves, Dr. Abrams enters]
- Sharon Goodwin: Was it you, Sam?
- Dr. Sam Abrams: My kid starts Sarah Lawrence in the fall. Not a chance in hell I'm cutting a check that size to solve your problem.
- April Sexton: Hey, we dodged a bullet with that GSW earlier.
- Dr. Ethan Choi: Ah.
- April Sexton: So to speak.
- Dr. Ethan Choi: So to speak.
- April Sexton: Noah thinks you're some sort of miracle worker.
- Dr. Ethan Choi: Nah, just a guy who's seen way too many shootings.
- Sharon Goodwin: I forgot you were a pacer.
- Bert Goodwin: Wore out the rug every time you were in the delivery room.