- Her older sister is Kara Tointon.
- Announced her engagement to Joe Thomas, having met him on the set of The Inbetweeners (2008) (22 January 2017).
- She and her sister Kara (born 1983) were raised in Leigh-on-Sea and attended St Michael's School, Leigh, and St Hilda's School, Westcliff-on-Sea, Essex.
- Tointon was born to parents Ken and Carol in Essex, England.
- Is close friends with Chris Fountain who plays her on-screen boyfriend in Hollyoaks (1995).
- Gave birth to her first child at age 34, a daughter, in September 2022. Child's father is her fiancé, Joe Thomas.
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