The Call centers around a 911 Operational Center based in Los Angeles, CA. The producers administer a realistic setting in dealing with the position of being a 911 Dispatcher. Each day they handle a wide variety of incoming calls, and this movie depicts the importance of how they relay pertinent information to emergency services. In most crisis situations the 911 Operators are the initial contact and their decision making could make the difference in someone's well being.
At the beginning of the movie we hear a wide variety of incoming calls dealing with different situations. The operators are gathering information and coding the call with a color coded system, based on the severity of the situation. We hear a frequent caller who routinely gets intoxicated, lonely, and calls for advice.
Halle Berry plays an experienced 911 Operator who has an understanding of Law Enforcement as her father was a Retired Police Officer and her boyfriend is with LAPD.
She receives a 911 call from a victim regarding a break in. She provides the victim with good advice, and she relays the necessary information to the authorities. But, she lets her emotions get the best of her, as she makes a costly mistake.
Berry decides she needs a change, and takes a position within the operational center as a trainer. When a new recruit receives a call regarding an abduction in progress, Berry knows because of her experience she has to handle the situation.
Again, she gives the victim great advice, but to a degree the Police do a somewhat shoddy job in an attempt to locate an abduction in progress. LAPD is a big agency, yet they didn't seem like they allocated their resources too well.
The way in which they identified the suspect was somewhat disbelieving. The technology(fingerprint comparison) which was used was accurate, but it took the Police too long to find the physical evidence, and the suspect seemed smart enough not to leave behind a clue of that nature.
Now, this is where I disagree with the direction of this movie. Berry is very competent as a 911 Operator. I think the matter should have been resolved through the 911 Center. Berry could have maintained communication with the victim, and she could have utilized different clues that actually provided a location. Then she could have informed LAPD of her findings and have them locate the victim and arrest the suspect.
Instead, Berry's character decides to take matters in her own hands and use investigative skills to provide a valiant accomplishment.
I think this is where the movie started to go downhill, and the director lost sight of the concept of the movie.
The ending - Based on how Berry's character left her element I honestly expected some sort of vigilante justice. The problem with the ending is the way the crime scene was displayed, there were other victims that could have been identified, not too mention the amount of manpower LAPD would allocate looking for a serial killer in which the victims knew his whereabouts.
At the beginning of the movie we hear a wide variety of incoming calls dealing with different situations. The operators are gathering information and coding the call with a color coded system, based on the severity of the situation. We hear a frequent caller who routinely gets intoxicated, lonely, and calls for advice.
Halle Berry plays an experienced 911 Operator who has an understanding of Law Enforcement as her father was a Retired Police Officer and her boyfriend is with LAPD.
She receives a 911 call from a victim regarding a break in. She provides the victim with good advice, and she relays the necessary information to the authorities. But, she lets her emotions get the best of her, as she makes a costly mistake.
Berry decides she needs a change, and takes a position within the operational center as a trainer. When a new recruit receives a call regarding an abduction in progress, Berry knows because of her experience she has to handle the situation.
Again, she gives the victim great advice, but to a degree the Police do a somewhat shoddy job in an attempt to locate an abduction in progress. LAPD is a big agency, yet they didn't seem like they allocated their resources too well.
The way in which they identified the suspect was somewhat disbelieving. The technology(fingerprint comparison) which was used was accurate, but it took the Police too long to find the physical evidence, and the suspect seemed smart enough not to leave behind a clue of that nature.
Now, this is where I disagree with the direction of this movie. Berry is very competent as a 911 Operator. I think the matter should have been resolved through the 911 Center. Berry could have maintained communication with the victim, and she could have utilized different clues that actually provided a location. Then she could have informed LAPD of her findings and have them locate the victim and arrest the suspect.
Instead, Berry's character decides to take matters in her own hands and use investigative skills to provide a valiant accomplishment.
I think this is where the movie started to go downhill, and the director lost sight of the concept of the movie.
The ending - Based on how Berry's character left her element I honestly expected some sort of vigilante justice. The problem with the ending is the way the crime scene was displayed, there were other victims that could have been identified, not too mention the amount of manpower LAPD would allocate looking for a serial killer in which the victims knew his whereabouts.