I don't believe that anyone involved with this film consulted anyone involved in law enforcement at all. If they did they would have discovered nearly every premise of this story to be inaccurate at best, wildly laughable at worst.
Officers under investigation are placed on leave, not reassigned to dispatch. Calls don't follow you around. They drop in like any other call center. When you recall 911 you can and most likely will get a different operator. My head spins at the potential lawsuits involved with his refusing to help and hanging up on an overdose and an accident victim.
Police would definitely respond and do all possible to help an abduction victim with even just a vehicle description and general location. They would also definitely respond to a 6 year old and infant left home alone. No argument, no hoops to jump through. Done and done.
I have also never seen a dispatch center without a terminal messaging system. They don't run around telling other operators they have a call for them. They handle the call and message the other operator if need be because they are most likely now on a different call.
The lack of knowledge on police and dispatch procedures is laughable, lazy, and insulting. I would have expected more from the team behind this.
Officers under investigation are placed on leave, not reassigned to dispatch. Calls don't follow you around. They drop in like any other call center. When you recall 911 you can and most likely will get a different operator. My head spins at the potential lawsuits involved with his refusing to help and hanging up on an overdose and an accident victim.
Police would definitely respond and do all possible to help an abduction victim with even just a vehicle description and general location. They would also definitely respond to a 6 year old and infant left home alone. No argument, no hoops to jump through. Done and done.
I have also never seen a dispatch center without a terminal messaging system. They don't run around telling other operators they have a call for them. They handle the call and message the other operator if need be because they are most likely now on a different call.
The lack of knowledge on police and dispatch procedures is laughable, lazy, and insulting. I would have expected more from the team behind this.