Trouble-shooter Karen Jones is confronted by stranded passengers needing a place to sleep in Terminal 3, and a mix-up over names leads to a jet full of holidaymakers seeking an elusive passenger.
An inappropriate joke at check-in means Maria Demetriou has to call the police on suspicion of drug smuggling. John Cull's passengers and crew have to wait for glue to dry.
Maria Demetriou has hundreds of pilgrims to deal with, as well as foot-and-mouth regulations to enforce. Pop superstar Michael Jackson flies in and makes an undignified exit.
John from Qantas has to deal with five passengers who have lost their bags in transit. The press is on the trail of both a Womble and a supermodel, and Stuart has an unusual task.
Stuart investigates a piece of luggage which has been spotted moving of its own accord, while the absence of vital luggage prevents the England cricket team from flying.