Granted, a reality show is going to play up the problems and confrontations because they (probably rightfully) assume that is what the viewer wants to see. As a gambler for more than a quarter of a century who has been to Station Casinos properties countless times, I was curious to see how they ran GVR. I was not impressed.
68 people for a blackjack tournament. Really? Ouch. I was a regular gambler at Station properties back during that time and had previously played in a BJ tournament at Sunset Station. I knew nothing about this GVR tournament and was exactly the type of player they would want. (Someone who would dump thousands and lose way more than the cost of their "free" room and per person tournament costs.)
It was surprising to see all the sniping and finger pointing and lack of hard work trying to generate customers for their tournament. Later in the episode, their "research" of high end bottle service at competing properties made them look like a bunch of drunk fools. I am not surprised that Station Casinos had to eventually declare bankruptcy if this behind the scenes look at GVR is any indication of how they ran their casinos. Hopefully they have learned a lot over the last 15 years and improved their player relationship management and casino operations.
68 people for a blackjack tournament. Really? Ouch. I was a regular gambler at Station properties back during that time and had previously played in a BJ tournament at Sunset Station. I knew nothing about this GVR tournament and was exactly the type of player they would want. (Someone who would dump thousands and lose way more than the cost of their "free" room and per person tournament costs.)
It was surprising to see all the sniping and finger pointing and lack of hard work trying to generate customers for their tournament. Later in the episode, their "research" of high end bottle service at competing properties made them look like a bunch of drunk fools. I am not surprised that Station Casinos had to eventually declare bankruptcy if this behind the scenes look at GVR is any indication of how they ran their casinos. Hopefully they have learned a lot over the last 15 years and improved their player relationship management and casino operations.